When trying to access outlook web access on SBS 2011 by going to https://yourserver/owa. You see the login prompt but after entering your credentials, you are faced with a blank page with https://yourserver/owa/auth.owa in the address bar.
This is normally due to the Forms based authentication service not running. Sometimes it fails to start when a PC restarts.
To resolve the issue:
- Open Services
- Start the Microsoft Exchange Forms-Based Authentication Service
I was administering an Exchange 2007 installation today and needed to know what service pack it was running. The problem is that exchange does not display as a service pack, only an increase in version. A bit of googling revealed the following microsoft page that contains the version to Service pack information which i have duplicated at the bottom of this post for ease http://support.microsoft.com/?kbid=158530
Find the Version of Exchange 2007
To find out the build number of Exchange 2007, launch an Exchange Management Shell and run the following command:
Get-ExchangeServer | fl name,edition,admindisplayversion
This will then give you the build number in the form of:
Name : EXCH01A
Edition : Standard
AdminDisplayVersion : Version 8.1 (Build 240.6)
Exchange Server Version lists 2003-2010
Microsoft Exchange Server 2003 6.5.6944 October 2003
Microsoft Exchange Server 2003 SP1 6.5.7226 May 2004
Microsoft Exchange Server 2003 SP2 6.5.7638 October 2005
Microsoft Exchange Server 2003 post-SP2 6.5.7653.33 March 2008
Microsoft Exchange Server 2003 post-SP2 6.5.7654.4 August 2008
Microsoft Exchange Server 2007 8.0.685.24 or 8.0.685.25 December 2006
Microsoft Exchange Server 2007 SP1 8.1.0240.006 November 2007
Microsoft Exchange Server 2007 SP2 8.2.0176.002 August 2009
Microsoft Exchange Server 2010 14.00.0639.021 October 2009
I just had a problem where one of our user’s HTC tytn ii phones was refusing to sync with exchange over the mobile network. I conducted the usual action of veryfying the password but could not find the problem. So I googled for the error code 85010014 which came up with loads of articles about resetting outlook – but I wasn’t using outlook, I was using activesync.
Back on the device I checked to see if I could navigate to OWA in Internet explorer which pulled up an error 500 code. This made me think that it could be the Internet connection but everyone else was connecting fine.
The next step was to doable the hspda connection and connect the device to the internal wireless – still not syncing!
Could it be the user account? I removed the exchange account from the device and set up mine in it’s place to test my theory. Mine synced fine and I could even connect to OWA as well.
I set the users account back up and got the user to enter their password and straight away the device started syncing!
The moral of the story is – if exchange activesync is playing up, it only takes a few mins to delete the account and start again as opposed to troubleshooting less likely suspects. The error code produced is a ‘general error’ so use a ‘general’ fix to rectify it.